Custom B2B sales platforms

Manufacturers, wholesalers and businesses with broad product ranges often serve distributor networks across many locations. Orders may vary in products, prices, discounts, timing and delivery. When partners place orders by phone, email or spreadsheets, it becomes harder for the team to keep information consistent and move each order through fulfilment.

A B2B platform can show distributors a catalogue and trading terms tailored to their account. Depending on the industry, it may also support product configuration, delivery location selection and ordering for multiple outlets.

On the company's side, the system may support customer service, order statuses, handoff to fulfilment, deliveries and sales documents. We define the platform scope around the sales process and tools already in use.

A standard online store may not support complex price lists, individual discounts, multiple users for each distributor or orders split across locations. Parts of the process then return to manual handling, while information about agreements and fulfilment stays scattered.

A custom platform can shape purchasing around your distributor relationships. It may include different permission levels, trading terms, product configurators and order flows into the systems your company uses. You can roll it out in stages, starting with the most important process.

We learn about your sales model, distributor operations, current tools and the main problem to solve.

For a clearly defined scope, we carry out a light assessment. For a larger or unclear project, we recommend paid Discovery.

We define user roles, product catalogue and configuration, trading terms, location handling, order statuses and required integrations.

We build the agreed platform features, check how they work and share progress. Testing scope is agreed for each project.

We prepare the platform for use and support the team during rollout. Further features and integrations can be developed within the agreed scope.